Built in Australia, for Australian providers

The practice operating system.

Intake, matching, booking, Medicare and NDIS billing, practitioner payouts, outcomes and marketing attribution. One platform, under your brand.

Book a demoSee it running

Already running two Australian telehealth services launching in 2026.

Healable admin: a practitioner's deal, sessions and weekly statement
$454.06 paid MondayThree sessions, rebate lodged, GST shown, statement IH-2026-0001 issued. Nobody invoiced anybody.
1 clickfrom self-test to a matched practitioner
Same dayMedicare patient claim lodged after payment
Weeklypractitioner statements, RCTI or remittance
Sydneyhosted, Australian Privacy Principles
Your brandpatients never see ours
Built on Healable

Two services, one platform, launching 2026.

Healable was built to run these two Australian telehealth services from scratch. They are the reference deployments: everything below is live in their admin today.

Inner Help website
Inner Help · neurodivergence assessment and therapy

ADHD and autism assessment, therapy and a practitioner finder for adults across Australia.

Self-tests scored on device, a verified practitioner finder, matching by condition and state, GP-led assessment plans, therapy on a two-track practitioner deal, and every lead carrying its campaign.

34site pages generated from one content model
3self-test tools (ASRS, AQ-10, RAADS-R)
7practitioner tiers with Medicare rebates built in
Weeklystatements, NDIS invoices, no-show rules

Status: staging, launching 2026. Brand and clinical model owned by Inner Help Pty Ltd.

KnowLuna website
KnowLuna · women's hormonal health testing

Doctor-led hormone and health panels, ordered online, collected anywhere, explained in plain English.

Catalogue and pathology ordering, collection options, doctor review queues, results with plain-language commentary, care plans, consents and letters, all on the same platform as Inner Help with its own brand.

26panels and tests in the catalogue
2pathways: KnowLuna doctor or own referral
Cal.comdoctor scheduling with three event types
SydneyCloud Run and Cloud SQL, Australian data

Status: staging, launching 2026. Brand and clinical model owned by the KnowLuna entity.

Platform

Everything between the first click and the paid practitioner.

Practitioner finder

Intake, matching and a finder that follows the rules

  • Validated self-tests scored on device, with safety exclusions
  • Match by condition, state, funding, modality and availability
  • Public finder: verified registration shown, no ratings, no testimonials
  • Every enquiry records its campaign, source and practitioner
Sessions and weekly statements

Billing that knows Australia, payouts nobody has to invoice

  • Patient pays; the Medicare patient claim is lodged electronically for them
  • Bulk billing and concession by election; NDIS invoices for self- and plan-managed participants
  • Two-track practitioner deal: rebatable practitioners keep the rebate and share the gap, others share the fee
  • Weekly numbered statements as RCTI, agent invoice or remittance, GST handled
Performance by channel and practitioner

Outcomes and attribution the data room can use

  • Outcome measures at intake and every six sessions
  • Cost per lead, cost per plan and ROAS by channel and campaign
  • Views, clicks and enquiries per practitioner
  • Audit log on every read and change
How it works

Live in weeks, not quarters.

Configure

Brand, domain, practitioner tiers and fees, funding rules, screening tools, matching logic, governance settings.

Onboard practitioners

Registration checks, indemnity, provider numbers, billing authority and bank details captured once. Verified listings go live.

Run the engine

Leads arrive with their campaign, get matched and booked, patients pay and claim, practitioners are paid weekly, you see cost per plan by channel.

Who it is for

Psychology and allied health groupsTelehealth start-upsNDIS and disability providersSpecialist and neurodivergence clinicsWomen's and men's healthEmployer and EAP programs
Pricing

Per practitioner, no lock-in.

A monthly platform fee per active practitioner plus a small share of payments processed. Implementation scoped per service; figures agreed on the demo call.

Launch
Per practitioner
monthly
  • Admin, intake, matching, booking
  • Patient payments and Medicare claiming
  • Weekly practitioner statements
  • Public finder and lead API
Scale
Per practitioner plus payments
for services taking payments on the platform
  • Everything in Launch
  • NDIS invoicing and plan-manager routing
  • Subscriptions and care plans
  • Outcomes registry and attribution
Enterprise
Custom
multi-brand, bespoke integrations
  • Multiple brands on one platform
  • Pathology, prescribing, referral workflows
  • Employer and EAP contracts
  • Dedicated implementation
Sydney hostedGoogle Cloud, encrypted in transit and at rest, records stay in Australia.
Access and rolesSSO through Cloudflare Access, owner to practitioner roles, expiring locum access.
Clinical rulesVerified listings only, no testimonials, configurable crisis pathways.
MoneyCard gateway and Medicare channel; no card numbers stored; splits recorded per plan.
Book a demo

See it running on a real service.

Thirty minutes on video: the patient path, the admin, a weekly statement and the attribution report, then your service.

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